Shipping policy
At Una Perla, each piece is thoughtfully prepared to ensure quality and care. Please review our shipping information below before placing an order.
Order Processing
Orders are typically processed within 2–5 business days. As our jewelry is handcrafted and carefully handled, processing times may vary slightly depending on product availability.
Shipping Locations
We currently ship to multiple destinations worldwide. Orders may be shipped from different locations depending on product availability.
Estimated Delivery Times
Delivery times vary by destination:
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Europe: approximately 7–15 business days
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United States: approximately 3–7 business days
Please note that delivery times are estimates and may vary due to customs clearance, local postal services, or other factors beyond our control.
Shipping Fees
Shipping fees are calculated at checkout based on your order value and destination. Free shipping may be available for qualifying orders.
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Customs & Duties
International orders may be subject to customs duties or import taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information.
Delays
While we do our best to ensure timely delivery, Una Perla is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
If you have any questions regarding shipping, please contact us at
info@unaperlastudio.com